Privacy Policy
How we handle your data at Torque Metrics.
Effective Date: 22/04/2006
1. Introduction
Torque Metrics ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including any associated websites, applications, and services (collectively, the "Service").
By using Torque Metrics, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Name
- Email address
- Billing information (processed via third-party providers)
- Account login credentials
2.2 Technical Data
- IP address
- Browser type and version
- Device information
- Operating system
- Usage data and analytics
2.3 Uploaded Data
As part of our core service, users may upload vehicle datalog files. These files may include:
- Engine parameters (RPM, boost, AFR, ignition timing)
- Sensor data
- ECU-related metrics
We do not claim ownership of uploaded data.
3. How We Use Your Information
- Provide and maintain the Service
- Process transactions
- Generate AI-based performance insights and reports
- Improve platform functionality
- Communicate updates, support, and service-related notices
- Detect and prevent fraud or misuse
4. Data Processing and AI Analysis
Uploaded datalog files are processed using automated systems, including AI models, to generate performance insights. While we aim for accuracy, results are provided for informational purposes only.
5. Sharing Your Information
We do not sell your personal data.
- Payment processors (e.g., Stripe)
- Cloud hosting providers
- Analytics services
- Legal authorities if required by law
6. Data Storage and Security
- Encryption in transit (HTTPS)
- Secure cloud infrastructure
- Access control and authentication
However, no system is completely secure.
7. Data Retention
- Provide the Service
- Comply with legal obligations
- Resolve disputes
Users may request deletion of their data at any time.
8. Your Rights
- Access your data
- Correct inaccuracies
- Request deletion
- Object to processing
To exercise these rights, contact us at torquemetrics@gmail.com
9. Cookies and Tracking Technologies
- Maintain sessions
- Track usage
- Improve user experience
You can disable cookies through your browser settings.
10. Third-Party Services
Our platform may integrate with third-party tools. We are not responsible for their privacy practices.
11. International Data Transfers
Your information may be transferred and stored in servers outside your country. By using the Service, you consent to this transfer.
12. Children’s Privacy
Torque Metrics is not intended for individuals under 16. We do not knowingly collect data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.
14. Contact Us
Email: torquemetrics@gmail.com